A Letter to Our Clients

Together, we are facing a truly unprecedented situation. The global coronavirus pandemic is affecting our families, our businesses, our communities, and our way of life. While many of us are feeling uncertainty in our lives, I know we’ll rise up to the challenges this crisis presents.

The well-being, health, and safety of people remain our top priority. We are doing everything we can to keep our employees and communities safe by:

  • Emphasize hand hygiene by all employees.
  • Emphasize respiratory etiquette by all employees.
  • Actively encourage employees who have symptoms of acute respiratory illness to stay home until they are free of fever (100.4° F or lower as measured by an oral thermometer) and other symptoms for 24 hours without medication.
  • Make sure employees notify their supervisors if they have a family member who is sick at home with COVID-19.

ServiceMaster Clean Wake has many years of experience cleaning and disinfecting hospitals and other facilities that have been at risk for exposure to various infectious diseases. We rely on our experience and a scientific, common-sense approach that is thorough and cost-effective. We provide protective measures for our staff and take security and privacy into consideration to protect our customers and their facilities.

We only use disinfectants that are on the CDC's List N as approved for use against COVID-19. We follow the CDC’s personal protective equipment and safety recommendations. The current flu season, along with the outbreak COVID-19, offers an opportunity to reinforce the importance of keeping employees’ workspaces clean, safe, and healthy. Our experience and training in health care spaces afford us the ability to promote safe practices for infection prevention within all businesses. Aligned with the CDC recommendations, ServiceMaster Clean Wake has preventive solutions for all types of illnesses as well as COVID-19.

We extend our heartfelt wishes for a full recovery for those who are affected by the virus. And we're truly inspired by the selfless healthcare workers who are on the front lines working tirelessly to care for people in need.

We appreciate your support in safeguarding the health of our community and contributing to the world’s efforts to contain the outbreak. It’s a privilege to represent our strong and dedicated employees as well as serve you, our clients. If you need us, please feel free to reach out.

bobs sig
Bob Daniels
President and Owner, ServiceMaster Clean of Wake County

 

  353 Hits
353 Hits

Preventive Considerations for Mitigating Infection Risk

As experts in creating clean, safe and healthy environments, we at ServiceMaster Clean Wake would like to share our expertise to help you enhance preventive protocols for your office.

The current flu season, along with the outbreak of a newer pathogen, COVID-19, offers an opportunity to reinforce the importance of keeping employees’ workspaces clean, safe, and healthy. Our experience and training in health care spaces afford us the ability to promote safe practices for infection prevention within all businesses. Aligned with the CDC recommendations, ServiceMaster has preventive solutions for all types of illnesses as well as COVID-19.

Actionable COVID 19 plans for businesses today:

CDC Recommendation:

  • Emphasize hand hygiene by all employees.

ServiceMaster Solutions:

  • Perform frequent hand washing using soap and water for 20 seconds (sing Happy Birthday twice) or use hand sanitizers that contain at least 60% alcohol.
  • If possible, use no-touch dispensers (e.g., paper towels, sinks, soap).
  • Post ServiceMaster hand hygiene process posters in handwashing areas.
  • Keep an adequate supply of products and monitor shelf life.

CDC Recommendation:

  • Emphasize respiratory etiquette by all employees.

ServiceMaster Solutions:

  • Employees should cover the nose and mouth nose with a tissue when coughing or sneezing. If tissue is not available, use elbow or shoulder to cover your mouth.
  • Provide tissues and no-touch trash cans and other disposal receptacles for use by employees.

CDC Recommendation:

  • Perform routine environmental cleaning focused on high-touch surfaces.

ServiceMaster Solutions:

  • Clean and disinfect high-touch surfaces in the workplace nightly, focusing on common gathering areas (e.g., door handles, light switches, stair rails, elevator buttons, phones, microwaves, coffee stations, sink handles, water fountains, chair arms, shared workstations or learning materials, dining tables).
  • Provide disposable wipes for employees to clean and disinfect commonly used or high-touch surfaces between use.

CDC Recommendation:

  • Encourage sick employees to stay home, separating and avoiding close contact with people who are sick.

ServiceMaster Solutions:

  • Actively encourage employees who have symptoms of acute respiratory illness to stay home until they are free of fever (100.4° F or lower as measured by an oral thermometer) and other symptoms for 24 hours without medication.
  • Maintain flexible policies, consistent with public health guidance, that permit employees to stay home.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.

CDC Recommendation:

  • Advise employees to take safe travel steps.

ServiceMaster Solutions:

  • Check CDC travelers’ health notices, especially when traveling internationally.
    Have a plan for employees if they become sick during travel; promptly call a provider for help if needed.

CDC Recommendation:

  • Additional measures with COVID-19: Employees who are well but have a family member with COVID-19 should notify their supervisor and other employees in the workplace

ServiceMaster Solutions:

  • Make sure employees notify their supervisors if they have a family member who is sick at home with COVID-19.
  • In that case, notify other employees of potential exposure while maintaining confidentiality.
  • If possible, have plans in place for working remotely in the event of an outbreak.

Frequently asked questions about COVID 19:

What is Coronavirus, COVID-19?
COVID-19 is an enveloped virus causing mild to severe respiratory illness that can spread from person to person. It was first identified during an investigation into an outbreak in Wuhan, China.2
What are the symptoms of COVID-19?
Symptoms can include fever, cough, and shortness of breath, which may appear 2-14 days post exposure.

How does COVID-19 spread?
The virus is thought to spread mainly from person to person between those in close contact (within ~6 feet) and through respiratory droplets produced when an infected person coughs or sneezes. It may be possible for a person to get the virus by touching a surface or object and then touching their own nose, mouth, or possibly eyes, although at this time this is not thought to be the main way the virus spreads.2

What are simple, everyday actions to help prevent the spread of respiratory viruses?

  • Avoid close contact with people who are sick.
  • Avoid touching your nose, mouth, and eyes with unwashed hands.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are unavailable, use alcohol-based hand sanitizer with at least 60% alcohol.2

Which disinfectants are effective against COVID-19?
Because the virus is so new, the EPA has not tested and established efficacy protocols or inactivation claims. The EPA has issued “Guidance to registrants: process for making claims against emerging viral pathogens not on EPA-registered disinfectant labels,” 3 which at this time establishes approved products. An eligible product must meet the criteria in the document in order to make limited claims about disinfectant efficacy.

ServiceMaster disinfectants that can make this claim in line with dwell times and product labels are Peridox, Virex Plus, Sanimaster 7, Sanimaster 6, and Decon 30.

What is disinfectant dwell time?
Dwell time is the required period that a surface must remain wet in order for a disinfectant to achieve full efficacy.

In closing:
It is important to keep in mind that COVID-19 is a new and emerging pathogen. Regulators are just beginning to understand COVID-19 — how it spreads, the incubation period, length and severity of illness — knowledge that will develop over time. We will continue to update you as the CDC, EPA, FDA, and OSHA provide more information.

We also want you to know that, while we hope it will not be necessary, ServiceMaster Clean Wake is qualified and equipped with the required protocols and processes should any pathogen outbreak occur within your facility. Please call us at 919-981-6553 or contact us if we can be of service.

  351 Hits
351 Hits

COVID-19 Exposure Reduction: Handwashing

Proper hand hygiene is the #1 way to reduce the risk of infection. It is important to wash hands frequently and properly with soap and water for at least 20 seconds.

Please feel free to use or share this PDF flyer however you may need to.

We also want you to know that, while we hope it will not be necessary, ServiceMaster Clean Wake is qualified and equipped with the required protocols and processes should any pathogen outbreak occur within your facility. Please call us at 919-981-6553 or contact us if we can be of service.

 

  171 Hits
171 Hits

COVID 19 - Exposure Reduction: High Touching Cleaning Checklist

High touch items are among the most pathogen heavy surfaces in your facility. Routine cleaning and disinfecting of these items along with frequent hand washing are critical to breaking the chain of infection and creating clean, safe, and healthy environments.

Please feel free to use or share this PDF flyer however you may need to.

We also want you to know that, while we hope it will not be necessary, ServiceMaster Clean Wake is qualified and equipped with the required protocols and processes should any pathogen outbreak occur within your facility. Please call us at 919-981-6553 or contact us if we can be of service.

  173 Hits
173 Hits

THE CAUSE OF COVID-19

What is COVID-19? An outbreak of a respiratory illness was reported in Wuhan, China in 2019. The World Health Organization named the illness COVID-19, the “CO” stands for Corona, “VI” for virus, and “D” for Disease. “19” refers to 2019 - when the virus was first reported.

ServiceMaster Clean Wake has many years of experience cleaning and disinfecting hospitals and other facilities that have been at risk for exposure to various infectious diseases. We rely on our experience and a scientific, common-sense approach that is thorough and cost-effective. We provide protective measures for our staff and take security and privacy into consideration to protect our customers and their facilities.

Please feel free to use or share this PDF flyer however you may need to.

We also want you to know that, while we hope it will not be necessary, ServiceMaster Clean Wake is qualified and equipped with the required protocols and processes should any pathogen outbreak occur within your facility. Please call us at 919-981-6553 or contact us if we can be of service.

  163 Hits
163 Hits

NEWS & UPDATES:
Sign up for the latest on green cleaning, best practices for team building office environments and more...